Technical Account Manager

  • Management
  • London

Great Career opportunity for a Technical Account Manager, joining a leading Manufacturer and Supplier of advanced solutions for Access Control, Video Surveillance Systems and Intrusion Detection Reporting directly to the VP of Technical Services the Technical Account Manager will be the end customers advocate. You will be responsible for the day to day management of operations, troubleshooting and maintenance of the solution/s. To ensure effective processes are in place to manage the Technical Programs for the Clients Dealers carrying out project work for the onsite IT Platform. You will be managing, as the point of technical contact, complex customers who require a direct relationship with the client as the manufacturer.

Provide support for Symmetry including all strategic 3rd party integrations (Intrusion, Intercom, IP Video). Be willing to be based at the end customer’s London location and be able to travel extensively including internationally, to manage the complete portfolio of the customers estate. You will work closely with Technical Services, Hardware and Software Engineers to gain competence in the product’s operational characteristics. The Successful Technical Account Manager will be Bachelor Degree qualified in computer science, specialised computer systems training or work equivalent.

Field service experience of Access Control / Video systems with a Strong knowledge of SQL and information security disciplines. Comprehensive understanding of Microsoft client and server operating systems, Microsoft Cluster software, NEC Express Cluster, and associated installation, configuration, support, and management best practices. First class organisational, analytical, and interpersonal skills. APPLY NOW.

For the Technical Account Manager by sending a cover letter and CV to quoting ref. SC29248/35or contact Sue Cain on Visit and follow Redline Group Twitter:@redlinegroupuk LinkedIn:company/redline-group-ltd

Tagged as: Reed Commercial

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