Account Manager

  • Commercial
  • London

Account Manager/Telesales – ProtectAVan Full Time Office Based – Brentwood, Essex Automotive Supplier – Essex Competitive Salary, bonus scheme and a great bunch of people. Why you. You will be a highly motivated account manager with exceptional customer service skills. You will ideally have automotive experience and be professional and flexible in your approach to support our customer needs.

Our business has a strong family culture which stems from our heritage and our people are our most important asset. We are looking for an individual that can thrive in a fast-paced environment and be a key team player on our exciting journey. What will I do. Reporting to the Sales Team Leader you will be working within an office-based sales team to provide support to all customers ranging from sales enquiries to technical and operational queries.

The role involves liaising with both customers, suppliers and colleagues across the business to ensure we provide the highest levels of customer service and support. We primarily operate in the light commercial vehicle sector with a customer base that includes major dealerships, rental companies, fleet operators and individual van operators. You will offer exceptional customer service and receive ongoing training to deliver the highest level of service. The role is also responsible for handling new customer enquiries from both retail and major fleet customers to support our growth with converted quotes and lead generation to the sales team.

Key Responsibilities Handling customer enquiries and producing quotations Day to day account support for allocated customer portfolio Proactive contact with customers and prospective customers to develop relationships and generate sales leads Ensure that all emails and calls are answered within agreed SLA Order processing for stock for customer orders Why us. TVL Group comprises of several business divisions involved with the design, manufacture and fitting of vehicle security and vehicle accessories, primarily in the commercial vehicle sector. TVL is the UK’s premier supplier of vehicle security products, designing, manufacturing, and installing physical security products to deter and combat the ever-changing modes of attack used by vehicle thieves. TVL is a Tier 1 supplier within the automotive OEM space with an R&D team that boasts over 85 years of experience.

ProtectAVan provides a nationwide one stop shop for supply and fit of van security and accessories to some of the largest van fleets in the UK, from tow bars to full welfare van conversions. Protectavan has 40 highly experienced mobile engineers across the UK and can also provide pre-registration work and a full PDI service at our vehicle compound in Essex which is set up as a Ford delivery destination. TVL Group companies also include Commercial Vehicle Locks and Ed Lock that provide a nationwide mobile supply and fitting service for all TVL security products. Other companies within the group include a precision engineering business and a metal fabrication and powder coating operation enabling us to consolidate our supply chain and deliver the widest range of premium security and accessory products to the market.

Tagged as: Reed Commercial

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