Account Manager

  • Commercial
  • London

I am currently looking to speak with candidates who have graduated with a 2:1 or above from either a; – Times top 150 Universities in the World – Russel Group University – Redbrick University This is an exciting role for anyone with a background in account management or customer service, looking to take their next step with a Global leading business. Client Details Recognised as one of the Financial Times top 100 fastest growing companies in Europe 2019, my client is pioneering a new category of cyber-security technology, the "Enterprise Immune System:. Founded in 2013, by September 2018 the company was valued at $1. 65bn with almost a thousand staff and many thousands of businesses worldwide.

The technical hub and headquarters are located in Cambridge, with a US headquarters in San Francisco and offices in 40 countries. Our technology applies cutting-edge machine learning and mathematics to the field of cyber-security. Description The successful Account Manager will be responsible for the following; Manage a portfolio of existing customers Manage client escalations to resolution across the business. Work closely with the Commercial Directors, Account Executives, Subject Matter Experts, Technical Account Managers and Cyber Threat Analysts who will support you in performing your role.

Have excellent organisational and project management skills, working with high valued customers in a pressurised environment. Constantly conduct health checks to drive satisfaction and retention. Present, discuss and demonstrate cyber threat defence solutions to CISOs and information security experts as required. You will also need to be prepared to travel, at short notice, to visit clients as directed by senior management.

Profile The successful Account Manager will possess a range of the following ; Minimum 2:1 from a leading University (Top 150 in the world ranked by the times, Russell Group or Redbrick University) 1 year experience in CSM function, account management, client service role or consulting Ability to manage in complex and crisis situations in a confident and calm manner Able to effectively communicate with senior business professionals across every industry vertical Familiarity with enterprise networking technology Strong communication and presentation skills Willing to travel to accounts across the territory Strong time management skills, self-motivation and goal orientated at all times. Able to effectively work as a part of team Any candidates with European language skills shall be to an advantage Job Offer The successful Account Manager will, in return, receive Competitive base salary
* BUPA family healthcare
* Pension contribution
* Other benefits include transport allowance , free lunch on a Friday*, free fruit and regular office social events (* dependent on region)

Tagged as: Reed Commercial

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